Order Status
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An item is missing from my shipment.
An item is missing from my shipment. Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confi... -
Has my order shipped? Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
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How do I change quantities or cancel an item in my order?
How do I change quantities or cancel an item in my order? Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun... -
How do I track my order? Please visit the tracking portal here or click the "Track an item" link at the bottom of our homepage. On the tracking portal, enter your Order Number & Email or your Tracking Number (if you know this) and proceed to view the status of your delivery.
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My order never arrived. Please Click the "Account" link at the top right hand side of our site to open your account dashboard to review your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Number(s), query the delivery ...
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My product is missing parts. Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that ...
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When will my backorder arrive?
When will my backorder arrive? Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.